Frequently Asked Questions
What is Virtual Therapy?
Virtual therapy provides a convenient way to receive counseling from the comfort of your own personal space. You will be connected to the therapist using a HIPPA compliant platform for the video session.
How Do I Get Started?
You can contact us for a free 15 minute phone consultation. We can discuss your counseling needs to determine appropriate placement and if virtual therapy is a good fit for you.
How long are appointments?
Individual client appointments are 45 or 55 minutes.
Couples sessions are 60 minutes.
Do you accept insurance ?
We are a provider with the following insurance panels:
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Aetna
Blue Cross Blue Shield of Texas
United Healthcare/Optum/UMR/Oscar Health
Evernorth Behavioral Health (formerly Cigna)
Oxford
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To use your insurance, please use the following link to connect to Headway or Alma to provide insurance information and schedule your appointment.
BCBS CLIENTS ONLY USE : https://headway.co/providers/angel-shaw
ALL OTHER INSURANCE USE: https://secure.helloalma.com/providers/angel-shaw/
What method of payment do you accept?
All major credit cards are accepted-Visa, MasterCard, American Express as well as Flex Spending and Health Savings Accounts (for therapy services only. Payment for any coaching services cannot be paid for using a FSA or HSA account)